• Fast paced and rewarding retail role in pre-loved goods store
• Permanent part time Thursday - Sunday (could be a job share)
• Maximise retail income to help provide Hospice services to your community

Mōu | For you

At Harbour Hospice our values at the core of every interaction we have with patients, families, whānau, our community and each other. We welcome applications from all backgrounds who share our values of aroha (compassionate), tautikanga (professional), and mō te katoa (inclusive).

Your role as Assistant Retail Manager will give you a strong sense of purpose as you help connect the North Shore community with the care hospice provides. You’ll contribute to raising a third of Harbour Hospice’s annual funding needs and also enjoy:

• Extremely busy and varied days
• Supporting the manager to create a unique retail experience for all 
• Working with volunteers and forging very special relationships

Best of all, you will join an organisation where we consider you 'he taonga koe,' your work matters.

Mō te tūnga | About the role

The Assistant Retail Manager role in our Hospice shop in Ellice Road, Glenfield, is not for the faint hearted! It's physical, it’s busy, and it’s full on. But you’re not on you own as you'll have a wonderful team of fantastic volunteers to help you.

You will support the Manager with the overall running of the shop and ensure a fantastic customer experience for donors, customers and volunteers alike. You'll get involved in everything that's required in running a successful pre-loved fashion and homewares store. From sorting, pricing and merchandising, to delegating, completing timesheets and cashing up, to ensuring the volunteers are having a break and a cuppa.

This is a permanent part time role working every Thursday, Friday, and Saturday (8:30am – 5pm) and Sunday (9am – 2:30pm). This role could suit a job share where you work every second weekend, or another negotiated arrangement. 

He kōrero mōu| About you

Your retail background means you live and breathe great customer service. You take pride in your work and have high standards of presentation. You enjoy variety and will roll your sleeves up and get stuck in. You get on well with all walks of life and can motivate and help lead a team of dedicated volunteers in a collaborative, open and positive way. You will demonstrate:

• A track record of achieving sales results
• Highly organised and ability to work at pace in a busy environment
• Curiosity and ability to identify brands and appraise vintage treasures and their value
• Ability to create retail environments that are captivating, enticing and relevant
• Confidence making decisions

You’ll also have flexibility to change your hours on the odd occassion, to cover leave and to provide extra support as needed.

Ko mātou tēnei | About us

Harbour Hospice is one of the largest hospices in Aotearoa caring for people across the North Shore, Hibiscus Coast and Warkworth/Wellsford regions. We support and provide holistic care to people in their homes, in one of our two inpatient units, or in community programmes offered at each of our three sites. We are a progressive organisation that puts each tūroro, patient, whānau and family, our community and our people, at the heart of everything.

Me pēhea te tuku tono | How to apply 

We encourage you share your true self in your CV and cover letter. Tell us what your motivations are and how your work and life experience align with our core values.

Please reach out to Peggy Newton, Recruitment Specialist via peggy.newton@harbourhospice.org.nz with any questions, or to arrange a kōrero (chat) before you apply, if that is what you need from this process.

You must have the right to live and work in Aotearoa New Zealand. Background and pre-employment checks including health screening where applicable, are part of our recruitment process.